Pre-defined Policy templates

Customizable

Automated Compliance Reporting

Dashboard Status

Automated Triggers

Productivity Insights

Centralized Repository

Role based

Quick Learning Curve

The new normal has changed the way infrastructure is managed in organizations. Compliance plays a very important role to keep enterprises upto speed. Violations can prove to be costly and it is better to take proactive steps. Continuity in operations can help organizations improve their bottom line and it has been proven that change is the only constant.

While organizations strive to get this in place for all their productivity concerns, with proven methods and techniques, only a strong toolset can help streamline their efforts.

Pre-defined frameworks

Customizable

Automated Document Generation

Dashboard Status

Automated Triggers

Version Control

Central Document Repository

Role based

Quick Learning Curve

Workflow driven

The TQM concept of Plan Do Check Act can be effectively used for implementing any process in the organization. While many organizations strive to get this in place for all their productivity concerns, a few methods and techniques that we use become adhoc.

A structured method can help ease the chaos and bring in order to any process implementation.

SMART Track is built on this concept with a framework model that can fit in multiple scenarios of process implementation and bring in the much required discipline in place.

The effective management of the framework from start to finish can give organizations a quadruple push to the implementation of any process in the organization.

The web-based mobility enabled dashboard can provide reports like the number of process items implemented, due for implementation, the items assessed and audited and a centralized documentation library to provide access to the users of the process.

The solution also has a capability to provide for a process guideline that can be built by organization to help in education of the users who need to adhere to the process.

These capabilities help organizations simplify their process compliance. Process consultants and experts will be able to help organizations reach their goals much faster and fast track the implementation of the process.

SMART Track is pre-built with process frameworks like ISO Standards, NABH, NABL, GDPR and other popular standards and regulations. The framework can be customized to suit the implementation of the process in the organization for various systems/departments.

SMART Track uses the role-based implementation with a clear focus on the implementation, assessment and audit of the process items in the organization.

It also covers a versioned document management system that can help build the documentation library for the process and has an inbuilt workflow system to help organizations understand the process implementation progress.

SMART Track provides you a jumpstart for this framework and laboratories can use this framework to help in the implementation and documentation of this standard for themselves.

With its automated process status tracking and document control, the productivity of the lab can be quadrupled, which can help fast track the accreditation process.

And for those of the labs that have already got their accreditation, SMART Track can help you organize the artefacts to help smoother process change and re-assessment at any time.

National Accreditation Board for Hospitals & Healthcare Providers (NABH) is a constituent board of Quality Council of India, set up to establish and operate accreditation programme for healthcare organisations. With multiple options for accreditation, it helps in improving quality standards.

The NABH standard for Hospitals contains about 10 chapters which are both organization and patient centric. SMART Track for NABH is built to support this framework which can help organizations lay out the policies and procedures as per the suggested standards and track the progress of the same.

Among various standards and procedures laid out by the Institute for Healthcare providers, the NABH standard for Hospitals contains the set of parameters and scope for helping healthcare organizations get their process and procedures in place for further accreditation.

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union (EU) and the European Economic Area (EEA). The General Data Protection Regulation (GDPR) is a legal framework that sets guidelines for the collection and processing of personal information of individuals within the European Union (EU).

A processor of personal data must clearly disclose any data collection, declare the lawful basis and purpose for data processing, and state how long data is being retained and if it is being shared with any third parties or outside of the EU. Data subjects have the right to request a portable copy of the data collected by a processor in a common format, and the right to have their data erased under certain circumstances.

Public authorities, and businesses whose core activities centre around regular or systematic processing of personal data, are required to employ a data protection officer (DPO), who is responsible for managing compliance with the GDPR. Businesses must report any data breaches within 72 hours if they have an adverse effect on user privacy.

Customizable categories and subcategories

Web-based interface

3 levels of Escalation

Email Registration of Tickets

30+ Detailed reports

Bulk Ticket Insertion

Escalation matrix

Email triggers

Role based

Dynamic Dashboard for live status

Customer Specific Dashboard